North Carolina Adjuster Practice Exam 2025 – Complete Study Resource

The statement that insurance adjusters manage claims and assess damages accurately captures the core responsibilities of an adjuster. An adjuster evaluates the details surrounding a claim, which includes investigating the incident, reviewing relevant documents, and estimating the extent of damages involved. This critical role ensures that claims are handled fairly and accurately, facilitating the appropriate resolution for both the insurance company and the policyholder.

In contrast, the role of an insurance adjuster does not include the selling of policies, providing customer service, or being limited to auto claims. While customer service may be a part of their interactions, it is not their primary responsibility. Additionally, adjusters work across a broad range of claim types, including property, liability, and health claims, rather than being restricted to any specific category like auto claims. This illustrates the multifaceted nature of the adjuster's duties in the insurance industry.